PRivacy Policy

Last updated: June 19, 2026

This Privacy Policy explains how Barkly ("Barkly," "we," "us," or "our") collects, uses, shares, and protects information about you when you visit our website at hellobarkly.com (and related pages), book an appointment, sign up for offers, or otherwise interact with our pet grooming and retail business located at 2 Legacy Place, Suite 5, East Brunswick, NJ 08816.

By using our website or services, you agree to the practices described in this Policy. If you do not agree, please do not use our website or submit information to us.

1. Who We Are

Barkly is a pet grooming spa and store operating in East Brunswick, New Jersey. For any privacy questions or requests, you can reach us using the contact details in the "Contact Us" section below.

2. Information We Collect

2.1 Information you provide directly

• Contact details: your name, email address, and phone number — for example, when you sign up for our grand-opening discount, request a price list, or contact us.
• Booking and pet information: details about your pet (such as breed, size, coat type, temperament, sensitivities, and grooming preferences) and the services or appointment times you request through our booking tool.
• Payment information: when you pay for services, payment is processed by a third-party payment processor. We do not store full payment card numbers on our own systems.
• Communications: messages, feedback, and any information you choose to share when you contact us by phone, email, social media, or in person.

2.2 Information collected automatically

When you visit our website, we and our service providers may automatically collect certain technical information, including:

• IP address, approximate location, browser type, device type, and operating system;
• pages viewed, links clicked, time spent on the site, and referring website;
• information collected through cookies and similar technologies (see our Cookie Policy for details).

3. How We Use Your Information

We use the information we collect to:

• schedule, confirm, and manage grooming appointments;
• provide our services and communicate with you about your pet's care;
• process payments and maintain service records;
• send appointment reminders and respond to your inquiries;
• send promotional offers and updates (such as our grand-opening discount) where you have signed up or where otherwise permitted by law — you can opt out at any time;
• operate, improve, and secure our website and services, and analyze how visitors use our site;
• comply with legal obligations and enforce our terms.

4. How We Share Information

We do not sell your personal information. We share information only as described below:

• Service providers: we use trusted third parties to operate our business — for example, our website host (Webflow), our booking/scheduling and customer-management platform, payment processors, email and marketing tools, and analytics providers. These providers process information on our behalf and are expected to protect it.
• Legal and safety reasons: we may disclose information if required by law, subpoena, or legal process, or to protect the rights, safety, or property of Barkly, our customers, or others.
• Business transfers: if Barkly is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies for essential functionality, analytics, and personalization. You can manage your preferences through our cookie banner and your browser settings. For full details, please see our separate Cookie Policy.

6. Marketing Communications

If you sign up for offers or otherwise consent to marketing, we may send you promotional emails or messages. You can unsubscribe at any time by following the "unsubscribe" link in our emails, replying to opt out of text messages, or contacting us directly. We will still send you non-promotional messages related to your bookings (such as appointment confirmations and reminders).

7. Data Retention

We keep personal information only as long as needed for the purposes described in this Policy — for example, to maintain your service history, comply with legal and tax obligations, and resolve disputes. When information is no longer needed, we take reasonable steps to delete or anonymize it.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• request access to the personal information we hold about you;
• request correction of inaccurate information;
• request deletion of your information;
• opt out of marketing communications;
• opt out of certain uses of your data, such as targeted advertising or "sale"/"sharing" of personal information (we do not sell personal information).

Residents of New Jersey, California, and certain other U.S. states may have additional rights under their state privacy laws. To exercise any of these rights, please contact us using the details below. We will respond as required by applicable law, and we will not discriminate against you for exercising your rights. We may need to verify your identity before fulfilling a request.

10. Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

11. Third-Party Links

Our website may link to third-party sites and services (for example, our booking page, social media, or payment provider). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes may be communicated through our website or by other means. Your continued use of our website after changes take effect constitutes acceptance of the updated Policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Barkly
2 Legacy Place, Suite 5
East Brunswick, NJ 08816
Phone: +1 640 250 250 4
Email: hello@hellobarkly.com